It’s 10 o’clock on a Saturday. Do you know where your WordPress support team is?
Logged on and answering your questions!
Blogging on WordPress is easy, but sometimes you need a hand. Enter the Happiness Engineers, a team of support staff dedicated to answering your questions and tackling any problems you may have.
Not long ago, our team was online 9 a.m to 4 p.m. PDT to answer your questions and keep your blog running smoothly. That was lame. Soon after, we brought it up to 24-hour support, five days and week, so those across the country and across the globe wouldn’t have to wait for their answers. Better, but still lame.
The time has come for help without delay. We hereby announce 24-7 support on WordPress.com.
We’ll try our best to reply to every request within 24 hours — usually much less. How fast can we really go? Send us a request to find out (but please only if you have a question).
Cheers! And happy blogging.
very cool
Wow! You guys are awesome!
Cool! Wow, you guys are awesome!
Good staff, great team
cool, indeed! cheers!
Thanks for adding this. Hopefully I’ll finally get an official response to my previously unanswered questions. 🙂
Thanks a lot!!
You’re so beautiful heather 🙂
Awesome thank you very much… 🙂
Neat.
WOW! This joint is getting to be like a real business…
Thanks so much. I look forward to your words of wisdom. 🙂
Thanks! you’re a great Team!
thanks
Wahoo! This is very much appreciated, given world-wide usership!!!
We appreciate it! Thank you!
Cool.
happy engineers! awesome. you should copyright that
I knew it! Moving to WordPress was the Best decision I’ve made concerning blogging! 🙂 Thank you so much all that you do! God bless! 🙂
It’s the thought that counts, thank you.
Of course one gets a little bit, and then wants more, like asides and other plugins.
Keep up the good work!
It’s a flawless operation, touch wood.
WordPress is excellent.
This is yet another reason why we WordPress users should not only USE WordPress, but recommend it to everyone!
THANKS WORDPRESS! 🙂
Jim Connolly
“Happiness Engineers” LOL !
Kudo’s on the 24/7 support, but please tell me you didn’t pay consultants to come up with that descriptor…….
Now if only comments on the en.blog.wordpress.com blog got approved faster.
having experienced this fabulous support very recently I say kudos to you all!
That is awesome! Thanks!
great job, happy engineers! – and yes, you are fabulous!!
I LOVE WORDPRESS.
Awesome! Thanks!
Hooray!
The margin of professionalism that places WordPress.com head-and-shoulders above the rest just keep getting bigger. This is wonderful news. Thanks, guys!
Very nice news!
Dude, Totally awesome!!
bravo
thanks
That’s great!
Gold Olympic Medal 2008 for WP !
Awesome! Now I don’t have to wait sooo long for support to wright back.
wow, a very good snews tho i never ask for help =.=
WordPress is excellent. Thanks!
Great service, thank you.
AWESOME!
brilliant!
incase yr not aware of it – yr pic is very dark – infact i’d call it a silluette!
IT & blogging jargon is the big issue with me
people help and i don’t know what they are talking about!
i’m dim but nice and jolly cleaver in other ways!
WordPress continues to impress me with how much it works for its bloggers. Thank you, once again*
sweet! thank you!
That’s good news…you continue to evolve!!!
Great news, even better customer service 😀
Thanks, people. You always come up with good news.
awesome
24 x 7 means folks in different times zones aren’t left out. Perhaps now, you guys can work on the image uploader to allow multiple images concurrently insert into post 🙂
OK 1000 thanks!
Very nice news for nilnews hehehehhehe!!
Good, but it’s ever so slightly misleading to imply that everyone on the page you linked to is a ‘happiness engineer’. I make it four.
It’s also a bit strange that you’re talking about ‘our team’ yet aren’t on that page yourself.
Good news 😐
24-7. Love it. Thanks!
Excellent news!
Cool! I wish you did this forever ago because i had a bug on my site, so we were only getting 20-30 hits a day compared to the 100’s we usually got! I had to wait about 4 day’s becuase of my time and i had school and stuff, also I’m guessing about 1-5% of the blogs on wordpress are about club penguin!
Thank you and thank you and thank you very much.
Absolutely fab, Wordy…Oh, Heather belafleck beat me to it…so, I’ll say it another way…Lovely lady you are 😉
This is wonderful. I love using WordPress.com and heartily recommend it for anyone starting a blog, because you can move to a self-hosted WordPress installation later.
You guys rock.
Wonderful..Happiness Engineers are sure gonna spread lotsa happiness around. No more “gosh ..its the weekend so no support” dilemmas..Guys you simply ROCK!!
it’s nice..!
Very very good!!!
WordPress support was already good enough… I had answers very quick when I needed… If it will be even better, what can I say? 😀
Thanks for this amazing service!
thanks
This is very good news indeed. Thanks guys!
thanks! you guys are awesome!
Woooo Hooooo! That is world class!
this is very much appreciated. big thanks!
24 Hours! That means I could wake up at 2 am, email you, and (probably) have a responce by morning!
Thanks, always has had good service and can not see how it can be better! Keep up the good work!
Thank you… 🙂
I mean, “all of you” 😀
I am glad to know that the best blogging system has such great user support! Thank you so much!
Thanks happiness engineers! Nite owls are people too!
Thanks a lot and a good job
Wow, this is great! Thanks
Thank you!! This is one more reason to stay here!
24 hour support is great. Heather, I love you.
Thank you .
care u all 🙂
Thanks for a most welcome improvement!
I’ve only had one issue with WordPress, and that was promptly resolved … but, I did have to wait half a day before the service centre opened. But, at least, I’m in Europe, not Australasia or the Far East 😀
This, on top of the help that we in the UK get from the Forum, is excellent stuff. A lesson in Customer Relations that the major companies could do well to follow. Well done – and Thanks.
Dickiebo.
Wow!
You guys are truly Amazing!
Keep up the Good (hard) Work :))
Thanks! I really like the changes, WP is making!
What a great service! Thanks guys! It is reassuring, especially for new bloggers such as myself.
WordPress blogging is a blessing for me.
Thanks a lot…
Thank you very much! I hope I won’t have to bother the Happiness Team too much though!
Cyberhallelujah 😀 Yay 😀
The best FREE service ever!! :3
Niceeee! You guys just keep getting better and better!…
Nice
Thanks
teams are great. thanks so much.
Thank You. It’s such a pleasure to blog with all of you. Cheers!
Great to hear that.
Thanks.
You’re the Best!!
Thanks, a very great news for my fist steps in WordPress, Courage !
This is why i love wordpress, their service are tip top…
Very nice, thank you! 🙂
Sweet!