It’s 10 o’clock on a Saturday. Do you know where your WordPress support team is?
Logged on and answering your questions!
Blogging on WordPress is easy, but sometimes you need a hand. Enter the Happiness Engineers, a team of support staff dedicated to answering your questions and tackling any problems you may have.
Not long ago, our team was online 9 a.m to 4 p.m. PDT to answer your questions and keep your blog running smoothly. That was lame. Soon after, we brought it up to 24-hour support, five days and week, so those across the country and across the globe wouldn’t have to wait for their answers. Better, but still lame.
The time has come for help without delay. We hereby announce 24-7 support on WordPress.com.
We’ll try our best to reply to every request within 24 hours — usually much less. How fast can we really go? Send us a request to find out (but please only if you have a question).
Cheers! And happy blogging.
WordPress.com News 
Nice idea !!! 🙂
WordPress has had one of the best support teams before this. It just gets better. Thanks.
Thank you, WordPress. As one of the bloggers from across the globe, I appreciate it.
Biche
Thank goodness! I’m new and can’t figure out if you can “schedule” your post? Thanks!
Thank you.
just another reason for a person to blog at WP!!!
great work!!!
3 cheers to WP
hip hip hurray!!! 😀
Thanks. Somehow I was already fairly satisfied with support, but this makes it even better.
great job guys (:
we really appreciate your efforts!
hey Raz 😉 Next time you’re on the front page of this site, make sure you let me know, so i don’t have to drop my morning coffee. Many greetings from your old buddies from MMG,
and from “the bulgarian”.
Thank ya, thank ya THANK You! 🙂
thank a lot.
this is awesome
Finally! i need that for my lonely nights! hahaha just kidding…
cool
WOW! You guys are awesome!
Didn’t realize there was support. Cool
Cool! 😀
Lovelehh! 🙂
Thank you, WordPress.
Awesome!
You guys are great here, thanks for all the hard work.
WordPress ROCKS. I heart wordpress!
nice article.
Wow, Heather, you’re really cute…in that geek-chic sort of way. 🙂
Thanks a lot! 😆
Oh my god, I love when Heather write something.
super 🙂
Lovely! Thanks from a chic in Europe…;p
It´s a very good news!!! 😀
Wow, that’s great! Thanks!
I had to call on the help of Heather and Sheri the other week and was surprised (and grateful) to get replies back after hours. Fantastic work, keep it up!
Awesome!
nice!
Heather-
Who cares about tech support.
Your picture is very pretty.
Well done on being who you are.
That is enough.
Carry on.
Thank you. This is very exciting news. 🙂
Great!! This really helps as I’m in a different time zone!!
I love the name “Happiness Engineers” – it really shows that your aim is to engineer happiness 🙂 Good stuff..
This is good news. Let’s give those guys at Blogger/Blogspot (among others) a run for their money!
Thank you very much! I hope I won’t have to bother the Happiness Team too much though!
super…, 🙂 Thanks
Terrific !!!!!!
Wow thats awsome!!! I really say- your people are simply the best.Thanx onceagain.
Awesome team. Keep doing good thing
Those two references to “WordPress” should probably be “WordPress.com” — I mean, unless you’re going to offer wpcom support services to self-install WordPress users!
WOW this rocks! Thanks, this is amazing!
Really another transparent and tall commitment from the WordPress Support Team there. Recently I had a time to rush for help and I amazed to receive the required response/support from the dedicated team there almost instantly. Day bay day WORDPRESS is growing up STRONGER – thank you so much!
Very true, I did ask a question and the response was so quick that surprised me and now I know the reason.
Thanks everyone!
Wonderful news. Thank you 😀
sounds fast! 😀
Thank you for your 24-7 support.
Great stuff! I’m on diff zone too so good for me 🙂
Thx a bunch ! Great team !! ^5
Thanks a lot ^^ and also thanks for make wordpress
haha! I agree with a few of the other people… the 24/7 tech support is awesome, but even more important is Heather’s hot picture!
This really appreciates!! 🙂
The world just got more prefect! Thanks! 🙂
Finally … great job …
Thank you.
Fantastico!
Cool
Usually when I send a thing I either don’t get a reply or it takes 2 days.
Thanks for thinking of us when we are blogging at the wee hours of the day! WTG! in responding to customer service!
I had occasion to use your service a while back and found it to be excellent. Your guys persisted until the question was answered, the problem solved.
24/7 even better.
UM
That’s very good man !
So Cute! Heather. 😀
I hope someday to get so many things in my site as i have here in my blog in wordpress. It working perfectly, all things are in harmony, its really great, no question about that.
thnks for supportin
Awesome. Thank you! 🙂
wowww thanks 😀
.very best…i love wordpress.
What more can we ask for. Thanks!!!!
WordPress just keeps getting better and better. Many thanks.
Keep go on! That’s awesome. Thanks
Thanks a million!
You are so thoughtful.
Getting better and better.
great!
Wow! Now I can realy blog better, all thanks to the wordpress team! Thank you! You guys rock!
Great news for bloggers stuck in the middle of the night.
great!
Awesome – great work!
“If” it works out the way you say — I’ll be impressed.
In this day in age, cudos for even trying.
It’s great that with your Team’s help that we can share our experiences! That’s what HAPPY meant!
Many Thanks!!!
I recently requested support and was amazed at how fast and thorough the support was, way to go!
Thanks!
woohoo!!! now that’s what i call “commitment to users” 🙂
Thank a lot.
Thanks Guys, You are the Best 🙂
cool,,,calm,,,confidence
Thanks a lot,nice idea!!!
Lol, Now if I have a late night blogging spree, and something goes wrong, I know who I’ll call, And its not the GhostBusters!
😉
Thanks You Verrryyyy Much!!!!!!!
wordpress’s support team rocks! they always answer my questions within 24 hours!