Last month, the Support team (also known as Happiness Engineers) got together to brainstorm new ways of providing you with the features and resources you need.

Out of that meetup came a number of improvements and features, like the RSS Links Widget, introduced earlier this month. Another is the Image Widget, launching today.

In the past, it was necessary to use HTML in a text widget to display images in your sidebar. Now all you have to do is plop a URL in the image widget. The rest is done for you. If you’d like to set a title, alternate text, and image size, it’ll do that, too.

image-widget-example

And there’s more cool stuff coming your way:

We’ve made some improvements to the Support contact form, and a better search for Support is in the works. We’ve made some internal changes, too, that will help our growing team answer your questions even more efficiently.

There’s now a Hugs page to display some of the positive feedback we receive from those of you who write in to Support. It brightens our day to hear that we’ve helped out, so we’re sharing a bit of that love. 🙂

Maybe most excitingly, we’re going to start providing Support in other languages — a much-requested feature. The first of these will be French, with several others to follow. We’ll post announcements here when each is launched.