No access to the blog / 502 Proxy Error

• 

  letterheart123 · Mitglied · November 29, 2017 at 3:05 pm

  • Link kopieren
  • Thema zu Favoriten hinzufügen

  Dear WordPress Team,

  I have just been denied access to my blog.
  However, I have not worked on it, so I could explain the mistake.
  If I want to call my page, the following message appears:

  Proxy Error

  The proxy server received an invalid response from an upstream server.
  The proxy server could not handle the request GET /index.php.

  Reason: DNS lookup failure for: letterheart.de

  Can you help me there?

  Best regards

  Der Blog bei dem ich Hilfe benötige heißt (nur für angemeldete Benutzer sichtbar).

• 

  nielslangewp · Mitglied · November 30, 2017 at 4:14 pm

  • Link kopieren

  It seems that https://letterheart.de isn’t hosted with WordPress.com, but is self-hosted using WordPress.org. As both variations of WordPress are slightly different, I suggest reaching out to the community support for WordPress.org via https://wordpress.org/support/.

  KR Niels