paid premium but still just free access

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  derdieunddasdo · Mitglied · Juli 9, 2019 at 6:45 am

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  Got a problem,
  paid for an free account, got the bill and can see that my bank is charged but still have just free access on my webside. What to do?

  Der Blog bei dem ich Hilfe benötige heißt (nur für angemeldete Benutzer sichtbar).

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  derdieunddasdo · Mitglied · Juli 9, 2019 at 6:46 am

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  mean, premium account!!!

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  nielslange · Mitglied · Juli 9, 2019 at 9:15 am

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  I cannot see any purchases listed under this WordPress.com account. Is it possible that the premium plan had been purchased using a different WordPress.com account?