Cancel my subsription and refund me

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  craftedgoods2018 · Miembro · marzo 5, 2020 at 4:47 am

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  All,
  This is a big error. We never suscribed for auto renewal.
  So pls refund asap and cancel the subscription.
  Thank you,
  Ralph

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  rachelwinspear · Plantilla · marzo 5, 2020 at 9:05 am

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  Hi,

  This is the Spanish support forum for WordPress.com

  However, I have taken a look at your account, and can see no activate subscriptions in this account, so it could be related to a different WordPress.com account

  I will send you an email now to be able to clarify this further for you.

  Many thanks

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  eduardo24wilson · Miembro · marzo 10, 2020 at 10:09 pm

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  Hi, there,
  I was charge the annual subcriotion, then I went ahead to cancel the subcription and according with the cancelation policy for refund, I received a massage with the refund confirmation and the next day got charge again!!

  Please help and refund. email account (correo electrónico visible solo para moderadores y personal)

  Best Regards

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  agepeuve · Plantilla · marzo 11, 2020 at 9:26 am

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  ¡Hola @eduardo24wilson!

  Sigo contigo en español via email :)

  ¡Nos leemos por ahí!