CURL call is causing performance issues

  • Avatar de Desconocido
    hmcasco · Miembro ·

    Hello WordPress Team,

    I am reaching out for assistance with a technical issue we’ve been experiencing in our STG and PRD environments. Over the past weekend, from Friday morning (around 9:00 AM CST) until Sunday at approximately 2:40 PM CST, we observed significant performance degradation on our platform.

    After ruling out any changes on our side, we identified that a core WordPress call was taking too long to complete and eventually resulted in an error, which appears to be the root cause of the performance issues. (CURL)

    Both our STG and PRD environments were affected simultaneously, and a common component between them is the WAF (Cloudflare). We would like to know if there are any known issues related to this call and what role it plays (to determine if it is necessary to maintain it).

    Additional details:

    • The CURL call seems to be a self-call to the same application but is treated as an external call, possibly due to a WordPress process, causing it to be blocked (this is a theory, what do you think?).
    • The only intermediary between the application and the self-call is Cloudflare, which has the capability to block calls.
    • We have not been able to replicate the issue now, and there have been no changes in Cloudflare’s rules, so we should be experiencing the same block now, but all is running fine since Sunday.

    We would appreciate your guidance to determine if there are any adjustments or configurations we can review to prevent this issue in the future.

    Thank you in advance for your assistance.
    Best regards, Maxi Casco

    El blog con el que necesito ayuda es (visible solo para usuarios conectados).

  • Avatar de Desconocido
    galois · Moderador ·

    ¡Hola!
    Me temo que te has equivocado de foro y no podemos ayudarte.

    Te explico: este foro es exclusivo para sitios web o blogs alojados aquí en WordPress.com y no se da soporte a sitios alojados en otros hostings, porque tienen sus propios foros.
    Para que se entienda mejor, WordPress.com y WordPress.org son cosas diferentes. WordPress.com es una plataforma virtual en donde se manejan los sitios o blogs creados aquí.
    WordPress.org es un software independiente que puedes bajar para crear un sitio y luego alojarlo con cualquier otro proveedor.

    Encontrarás más información sobre las diferencias entre ambos en este artículo:
    https://es.support.wordpress.com/com-vs-org/

    Así que te recomiendo que preguntes en los foros de WordPress.org, que son los que corresponden a tu consulta:
    https://wordpress.org/support/ (en inglés)
    https://es.wordpress.org/support/ (en español)

    O puedes contactar con el soporte de tu alojamiento, si brinda ayuda en estos casos.

    Un saludo cordial.

  • El debate ‘CURL call is causing performance issues’ está cerrado y no admite más respuestas.