Jetpack Security Daily Was Canceled?

  • Avatar de Desconocido
    bansheeartstudio · Miembro ·

    Hi Guys

    I have just logged in to see that my Jetpack Security Daily was refunded, I do not know why this happened. But please can we reinstate it? I understand this will bill the original card used too.

    Thanks
    Jamie

  • agepeuve · Plantilla ·

    Hi there!

    I just checked it and that subscription was canceled from our end because we received an email where you asked us to cancel it. From what I can see that email was sent from your address last Thursday.

    If you want, I can follow with you there so we can talk about it.

    By the way, this is the Spanish support forum. If you want to ask questions in English, I’ll recommend you to visit this other one:

    https://en.forums.wordpress.com/

  • Avatar de Desconocido
    bansheeartstudio · Miembro ·

    Thank you very much for checking!!
    Head spam moment, we had meant to cancel the WooCommernce subscriptions plugin, not the jetpack!
    Ok thank you. I have paid again, but it would be fantastic to get the same price as the original version!

  • staff-mckluskey · Plantilla ·

    Head spam moment, we had meant to cancel the WooCommernce subscriptions plugin, not the jetpack!

    Oops!

    I can see you have already opened another ticket with our colleagues at Jetpack. I’ll add a link to this conversation there so they can check what can be done :).

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