Refund

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    Hello, I would like to make a query regarding a refund. On the date of 07/09/22 I have made the payment of 60 dlls with the invoice Nº70380952, due to the improvement of the ‘standard’ plan. Then, I canceled said plan, waiting for the due refund. But the total received in invoice No. 70717438, is 42 dlls, therefore, less than what was paid. Could you please clarify the reason for this difference. Thanks.

    WP.com: Yes
    Correct account: Yes

    El blog con el que necesito ayuda es (visible solo para moderadores y personal).

  • Hi there!

    I see we sent two separate refunds; one for the plan and the other for the domain. You should get the second one in a couple of days :)

    By the way, this is the Spanish support forum. If you want to ask questions in English, I’ll recommend you to visit this other one:

    https://en.forums.wordpress.com/

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