不小心使用了JCB信用卡付款

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  apetitlapin · Member · Mar 11, 2024 at 7:32 am

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  訂單中未出現購買項目，查詢不到購買紀錄，但信用款已扣款，請問該如何處理?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-oikake · Staff · Mar 12, 2024 at 12:37 pm

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  Hi,

  Could you share the URL of the site you need help with?

  Thanks!

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  apetitlapin · Member · Mar 13, 2024 at 9:33 am

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  Hello,

  Thank you for your response. This is my URL: http://allcmiws.wordpress.com

  Thank you very much for your assistance.

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  staff-oikake · Staff · Mar 13, 2024 at 4:08 pm

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  Thanks!

  Could you indicate which of our subscriptions you are trying to add to the site http://allcmiws.wordpress.com/ Is it a plan or a domain?

  Here is info on the different plans: https://wordpress.com/support/plan-features/

  Also, for pricing and a handy plan comparison table, please see: https://wordpress.com/pricing/

  Let us know, and we’ll be happy to help!

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  apetitlapin · Member · Mar 14, 2024 at 1:08 am

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  I think what I purchased back then was the Starter plan, and the total charge including taxes was 1638 TWD.Perhaps I can provide you with my JCB card number for your reference?

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  staff-oikake · Staff · Mar 14, 2024 at 11:07 am

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  Hi,

  Thanks for indicating that.

  There are no purchases made from the account you are contacting us from (apetitlapin)

  The Starter plan could have been purchased from another account. Could you indicate the transaction ID of the purchase of the plan?

  Here you have more info about the different ways to retrieve a transaction ID:

  

  View Your Billing History

  in WordPress.com Support

  4 min read

  In your Billing History, you can view all transactions made in your WordPress.com account, including payments and refunds. This guide will show you how to view your receipts, make changes, and answer common questions about your transaction history. View Your Receipts To access your billing history: Click on your profile at https://wordpress.com/me. On the left side, select the Purch

  Let us know, and we’ll be happy to help!

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  tc7yxk54rm · Member · Mar 14, 2024 at 2:01 pm

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  Thank you very much for your assistance. I found all the information I needed on my Apple ID, so everything is fine now. Wishing you a wonderful day.

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  apetitlapin · Member · Mar 14, 2024 at 2:05 pm

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  Thank you very much for your assistance. I found all the information I needed on my Apple ID, so everything is fine now. Wishing you a wonderful day.