付款相關

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  h19970320 · Member · Mar 6, 2020 at 11:04 am

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  我收到一筆訂單
  請問這是哪個帳號的付款呢？

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  deancroyal · Staff · Mar 7, 2020 at 4:02 pm

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  Hello,

  We are only able to reply in English.

  I received an order
  May I ask which account is the payment?

  Please do the following:

  1. Enter the transaction information at this URL to learn what the charge is for: https://wpchrg.wordpress.com/

  2. The account username “jaxpower” owns the upgrades for the site. Please log into that account to cancel and refund the purchase.

  If you are not able to log into the account which owns the upgrades, you can send the transaction ID to passwordhelp@wordpress.com and our Account Recovery team will help you.

  If you would like for us to cancel the most recent transaction for you, reply to this message and we can do that.