取消網域

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  xuanfit · Member · Dec 29, 2018 at 2:39 am

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  我取消了我的方案和網域,他並不退款,然而我可以恢復嗎?

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Dec 30, 2018 at 11:41 am

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  Hi xuanfit,

  Your question translates to:

  I canceled my plan and domain, he does not refund, but can I recover?

  The plan for xuanfit.wordpress.com was cancelled outside of the refund window (30 days after purchase) which is why no refund was issued:

  Refund a Purchase

  I can restore the plan back to your site for the remaining time if you prefer.

  Please let me know if you have any questions.

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  xuanfit · Member · Dec 31, 2018 at 2:52 am

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  i need your help
  please recover my website or maybe domain possible?

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  fstat · Staff · Dec 31, 2018 at 1:37 pm

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  Hi there,

  I have restored the domain xuanfit.com back to your site.

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  xuanfit · Member · Jan 1, 2019 at 10:08 am

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  Thank you for your help. Will the basic plan I originally purchased be restored?

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  kokkieh · Staff · Jan 2, 2019 at 9:17 am

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  Hi there,

  I’ve restored the plan to your site as well.

  Please note that from 18 December domains registered for free in plans are no longer renewed for free when a plan renews, so in September your domain will renew at an additional cost of $18 on top of the $48 renewal cost of your Personal Plan.

  Let me know if you have any questions about this.