取消订单时意外删除了域名
-
你好，我今天购买了高级版并得到一个免费域名。但是在我试用该版本时发现无法删除页面底部的标志，于是我取消订单并希望重新订购商务版。但是由于没有注意到页面的提示，意外删除了之前得到的域名。该域名已经被注册成功并使用的我的个人资料。我希望恢复这个域名继续使用并购买商务版本。
希望得到你的帮助，谢谢！
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi! I can use Google Translate to understand you: https://translate.google.com/
You said:
Hi, I purchased the premium version today and got a free domain name. But when I tried that version, I couldn’t remove the logo at the bottom of the page, so I canceled the order and wanted to reorder the business version. But because I didn’t notice the prompt on the page, I accidentally deleted the domain name I got before. This domain name has been successfully registered and used as my personal information. I want to restore this domain name to continue using it and purchase the business version. Hope to get your help, thank you!
No problem. You are referring to the text at the bottom of your site that reads “在WordPress.com的博客.” yes? If so that is possible to remove under the Premium Plan. If you wish you can add that plan back (again choosing the annual billing option) and we will be able to restore the domain to your account.
If you prefer, you can also choose to upgrade to the Business Plan, as long as you choose the yearly (not monthly) option it will come with a domain and we can restore eleksmaker.jp and bundle it to your account.You can click the button here to add the plan, and then once you complete checkout please let us know so that we can start the domain recovery process. Thanks!
- The topic ‘取消订单时意外删除了域名’ is closed to new replies.
WordPress.com Forums 