我要退款謝謝

  • Unknown's avatar
    wuz5566tt · Member ·

    我已經按取消方案了 我符合14天方案 但沒看到退款

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi! I can use Google Translate to understand you: https://translate.google.com/

    You said:

    I’m already on the cancel plan I’m eligible for the 14 day plan but I don’t see a refund

    I can confirm you have cancelled the upgrade and issued a refund for your original purchase amount. You can see a receipt confirming this refund here:  https://wordpress.com/me/billing

    You can expect to see the funds in your account, but it can take a billing cycle or two depending on your institution. I can confirm the refund was processed on our end, but you may also wish to contact your credit card company to confirm.

    More info: https://wordpress.com/support/refunds/#when-do-i-get-my-refund

    Hope that helps. Please let us know if you have any more questions.

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