我需要退款，我实在不会使用这个平台

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  shijinkeji · Member · Oct 28, 2022 at 2:57 pm

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  我不会使用这个平台，我操作不来，买了一个吧，摸索了很久我不会使用，请你帮我退款好吗？

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Oct 28, 2022 at 5:32 pm

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  Hi there:

  I can only provide support in English and I used Google Translate to translate your message.

  WordPress.com annual or two-year plans are refundable within 14 days of purchase or renewal and WordPress.com monthly plans are refundable within 7 days of renewal.

  Since your WordPress.com Premium annual plan was purchased on 2022-09-15, you’re well outside our refund policy at this time. If you want to keep your plan, just let us know and we can restore it back to your account.

  You can read more about our refund policy here:

  https://wordpress.com/support/manage-purchases/#refund-policy

  I hope that clarifies things!

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  shijinkeji · Member · Oct 29, 2022 at 12:06 am

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  你们帮我回复平台吧

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  shijinkeji · Member · Oct 29, 2022 at 12:07 am

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  帮我将其回复，我前面删除了。帮我回复我继续使用

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  staff-ozmodiar · Staff · Oct 29, 2022 at 2:37 am

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  I’m not seeing that noeyhair.wordpress.com has been deleted. You should be able to use it just fine.

  Can you explain what trouble you are having?

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  shijinkeji · Member · Oct 29, 2022 at 2:42 am

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  Please help me restore the package, I just don’t know how to operate and make it. I need to add the avada template, and I need to purchase a more advanced package.

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  shijinkeji · Member · Oct 29, 2022 at 2:44 am

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  帮我恢复套餐，我现在想继续使用

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  staff-ozmodiar · Staff · Oct 30, 2022 at 1:19 am

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  I have restored your WordPress.com Premium plan and Domain connection for noeyhair.com.