收到一張未消費的電子發票

  • Unknown's avatar
    kavirzeng · Member ·

    您好，我於今日收到一張電子發票，上面寫我於2021年12月6日00:00:00消費了1322元新台幣，發票號碼是[redacted by staff]，但我並沒有做這筆消費，請問是否能幫我確認這是購買什麼呢？是刷哪一張信用卡消費的呢？謝謝！

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, I used Google translate to try and understand your question:

    Hello, I received an electronic invoice today. It says that I spent NT$1322 at 00:00:00 on December 6, 2021. The invoice number is [redacted], but I did not make this purchase. May I ask Can you help me confirm what this is buying? Which credit card was used to make the purchase? Thanks!

    Do you see any recent charges in your account settings? https://wordpress.com/me/purchases/billing

    If the invoice is from WordPress.com, you can enter the payment information at the secure site at https:/wpchrg.wordpress.com/ and if the charge is not found, you’ll have the option of contacting the billing team. Do no share this information here in our public forums.

  • Unknown's avatar
    justjennifer · Member ·

    Correction to that second link https://wpchrg.wordpress.com/

  • kokkieh · Staff ·

    Hi there,

    The invoice number you provided is not in a format that we use on WordPress.com, and we have record of that number on our system.

    What is the email address you received this invoice from?

  • Unknown's avatar
    kavirzeng · Member ·

    (email visible only to moderators and staff)

  • fstat · Staff ·

    The email you provided is associated with the WordPress.com account you’re contacting us from. As you can see from your Billing History page (https://wordpress.com/me/purchases/billing) there are no recent changes to your account.

    Please use the tool linked below to find out if the charge you’re referring to is associated with WordPress.com or not.

    Why was I charged?

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