无法创建店铺

  • Unknown's avatar
    maxli123 · Member ·

    在填写完相关信息之后，升级商店的过程中，遇到了不可知的错误，导致无法正常创建

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • kokkieh · Staff ·

    Hi there,

    I’ve used Google Translate to understand:

    After filling in the relevant information, in the process of upgrading the store, an unknowable error was encountered, which made it impossible to create normally.

    Are you saying you saw an error when trying to buy an upgrade?

    I checked your account, and I don’t see any failed payments in our system, so it looks like the problem happened in your browser before the payment information was even sent to us.

    Please try clearing your browser cache, and if you’re using any browser add-ons, disable those. Then try buying the upgrade again.

    If you still see an error, can you please copy the full text of the error and paste it here for us?

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