更新の件です。

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  awswis3580 · Member · Jun 25, 2020 at 1:39 am

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  パーソナルプランを更新せず解約したいのですが、どうすればいいでしょうか？

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  staff-mckluskey · Staff · Jun 25, 2020 at 9:10 am

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  Hi there!

  I don’t see any sites under your account, what’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  awswis3580 · Member · Jun 25, 2020 at 11:14 am

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  WordPress.com anniversary is coming soon. Congratulations! Thank you for being an irreplaceable member of the WordPress.com community. The WordPress.com personal plan at katuonline.wordpress.com will be renewed after 30 days. Do not worry. The update is automatic, so no steps are required. I received an email like this. I want to cancel without updating.

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  staff-doublebassd · Staff · Jun 25, 2020 at 7:16 pm

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  Hi there,

  You will need to log into katuonline account in order for us to assist you in canceling the subscription. Do you happen to remember the login credentials for that account?

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  katuonline · Member · Jun 26, 2020 at 9:42 am

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  アカウントは覚えていません。サーバーも解約しましたし、katsuonlineのドメインも解約してます。

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  katuonline · Member · Jun 26, 2020 at 9:45 am

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  アカウントにログインする資格は覚えていません。

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  katuonline · Member · Jun 26, 2020 at 9:45 am

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  ログイン情報は覚えていません。

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  fstat · Staff · Jun 26, 2020 at 2:03 pm

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  Hi there,

  I don’t remember my account. I canceled the server, and also the katsuonline domain.

  I don’t remember the eligibility to log in to my account.

  You’re already logged in to the account that owns that plan and I see that you have successfully canceled it. So you won’t be charged again.