無法打開網頁

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  wingt0819 · Member · Apr 16, 2021 at 1:21 pm

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  無法打開網頁，前台後台都打不開

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  helper-heroponriki · Member · Apr 16, 2021 at 3:00 pm

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  Hi there!

  I can only provide support in English and I used Google Translate to translate your message. It sounds like you’re having trouble with your website?

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  wingt0819 · Member · Apr 19, 2021 at 4:26 pm

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  Hi! I can’t open my website, even login to WordPress admin.

  IP: http://34.121.128.180/

  Thanks

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  staff-blorbo · Staff · Apr 19, 2021 at 6:13 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.