請問為何從付費方案降級後排版整個亂掉
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Hi! I can use Google Translate to understand you: https://translate.google.com/
Your said:
After entering the page to edit, many sections show that this website does not include support for [jetpck/layout-grid], please help to adjust it back, thank you!
You are referring to something you are seeing at http://florasdesignandfluffyservice.wordpress.com yes? to clarify that site appears to have been upgraded to our Business plan, but the expiration date was March 28th. It seems you did not renew and so your plan has expired.
You can return your site to working status again by purchasing the Business plan again here: https://wordpress.com/plans/
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Google Translate too😂
Yes, but what I mean is, why can’t I use the original free version membership function after not renewing the commercial version membership?
In the beginning, I used the free membership to edit the entire page before upgrading. I did not expect that after not renewing the contract, all functions have been locked, including the ability to modify the theme.
Can you help me change back to my original free membership status?Because I have tried to register a new account directly to create a new website, and copy all the pages in the original old website, and found that the page can be viewed normally! The fonts and pictures are not messed up.
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Hi there,
To be able to use your site we first need to downgrade it from the Business to the Free plan. This process will delete all of your site’s data so I need your confirmation before proceeding.
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Your content (pages and posts) may be removed, so it’s best if you export your content first:
https://wordpress.com/support/export/.
You can then create a free site and import all that content to make sure everything is there. Once you have done that, let us know, and we’ll revert the site.
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I’m sorry to trouble you. In order to revert we must confirm that you understand:
1. Any content (pages, posts, media, etc) added after adding outside themes and plugins will be lost.
2. Any custom content created by plugins and themes will not be carried over.
3. Plugins and third-party themes can no longer be used.
4. The site will revert to using the old theme.
We can proceed once we’ve confirmed that. Thanks!
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I originally used free themes and would import back from the exported backup data, so it doesn’t affect it, no problem.
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You would need to import your current export into another site now. Create a second free site and import all that content to make sure everything is there. Once you have done that, let us know, and we’ll revert the site.
You can only use the export file to import data from existing content – if we revert your site and you try to re-import it, the data won’t be there to import. This is why you need to import that data into a second site first.
I hope that clarifies things! Let us know if you have any questions.
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And sorry to reiterate so much, florayang060512. We just don’t want you to lose any content. If you’ve got backups of images and everything, just in case, we’ll go ahead.
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I did import all the information on this website to another new website, made some adjustments to the new website, and then exported the complete information. Should this be what you meant?
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I have downgraded your site to the free plan. You’ll find it in this address:
florasdesignandfluffyservice.wordpress.com
Have a look at it and if you’re missing any content you can import it from your backup.
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