购买目前已被禁用

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  huangyue1234 · Member · May 30, 2022 at 6:49 am

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  购买目前已被禁用？？？it last several days !

  The blog I need help with is: (visible only to logged in users)

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  huangyue1234 · Member · May 30, 2022 at 7:09 am

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  anybody?

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  huangyue1234 · Member · May 30, 2022 at 7:09 am

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  anybody?

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  huangyue1234 · Member · May 30, 2022 at 7:10 am

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  purchases are currently disabled

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  kokkieh · Staff · May 30, 2022 at 12:20 pm

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  Hi there,

  Please see the reply I gave you in https://wordpress.com/forums/topic/purchase-is-banned/ on Friday.

  You can click the link in the error message in your dashboard to contact our billing support team directly for help with this.

  We’re not able to help with blocked purchases in the public forums.

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  huangyue1234 · Member · May 31, 2022 at 1:24 am

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  I sent several times through that error link but no one deal with it

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  supernovia · Staff · May 31, 2022 at 2:28 am

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  Hi!

  I sent several times

  Generally, one time is best. When you added a lot of replies here, it kept moving your issue to the back of the queue. Please bear in mind you’ll typically hear back within about a business day, then you’ll get a notification by email when you have an answer.

  That said, I can’t see that a billing ticket was entered. Please go to your dashboard and find the message that says “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You’ll have a link to contact support. Be sure to use that link rather than starting a normal tech support request. That way it will reach the right eyes, with the right info. Thank you!