退会について

  • Unknown's avatar
    nearfuture50mtgts18138931948ce6db4d · Member ·

    退会＆解約したいのですがいまいちよくわかりません。それとパスワードも忘れてしまっているのでどうすればいいですか？

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi! I can use Google Translate to understand you: https://translate.google.com/

    You said:

    I want to withdraw and cancel my membership, but I don’t really understand. Also, I forgot my password, what should I do?

    Apologies, but we can’t help with your issue directly because we don’t host evergreentraveler38.com on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at MuuMuu Domain. As a result, we do not have access to your site and are not familiar with the source of your issue.

    The good news is that your hosting provider may be able to help in this instance. I recommend contacting MuuMuu Domain for further assistance. They are in the best position to help. Thanks!The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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