退款問題

  • Unknown's avatar
    cheuk1201 · Member ·

    你好，我在8月30日買了兩年進階版，但有我有優惠Code，請問我能否先退款再購買。
    而之後我又錯買了兩年進階版共四年，但我按退款後，原本應還是兩年的進階版，但網站顯示我是免費的會員，請問是否出現了問題？

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi, I used https://translate.google.com to understand:

    Refund issue

    Hello, I bought a two-year advanced version on August 30, but I have a discount code, can I refund it before I buy it. Then I bought the two-year advanced version for a total of four years, but after I refunded it, it should have been an advanced version for two years, but the website shows that I am a free member. Is there a problem?

    Ah, I think I see what happened. When you refunded the extra upgrade for four years, it removed everything.

    I have restored the upgrade, switched you back to two years, and adjusted so you have the coupon price.

    Does that help?

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