도메인 환불이 안됐습니다.

  • Unknown's avatar

    영수증 ID: [redacted]
    거래 ID: [redacted]

    2주전쯤 환불신청을 했는데
    환불이 안됐습니다. 카드사의 문제인가요?
    제대로 환불이 됐는지 확인부탁해요.

  • Unknown's avatar

    Can’t you translate your post to english?

  • Unknown's avatar

    From Korean (transaction numbers and receipt numbers omitted)

    I applied for a refund about two weeks ago.
    I could not get a refund. Is it a problem with the card company?
    Please check if it has been refunded properly.

    I will type modlook into the sidebar tags on this thread for a Staff follow-up. of your refund query. Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    스태프 후속 작업을 위해이 스레드의 사이드 바 태그에 modlook을 입력합니다. 환불 검색어의 이 스레드를 구독하면 기다리는 동안 응답하고 인내심을 가질 때 알림을받을 수 있습니다. 이 스레드의 사이드 바에서 가입을 보려면 주제 링크를 찾아 링크를 클릭하십시오.

  • Unknown's avatar

    Thank you timethief.
    I didn’t get a full refund of my plan.
    I paid 48$, but only 22$ back on my bank account. Where’s my 26$?

  • Unknown's avatar

    Do you wish to use the domain on another site?

  • Unknown's avatar

    I asked that because it is important to understand that domains are not released by the registrar immediately. And, there’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

  • Unknown's avatar

    Thanks timethief, yes, I know what you said.
    I asked them a refund, knowing that there’s no guarantee on a domain.
    I just want to know when I can get a full refund of it.

  • Hi there,

    Both your plan and domain were refunded on 17 October. You can view receipts for the two refunds in your billing history, here:

    https://wordpress.com/me/purchases/billing/

    If you haven’t received the second refund yet, please follow up directly with your bank, as it’s likely a processing error or delay on their end. Once we process a refund an issue the receipt the funds are out of our control and it depends entirely on your bank how long the funds take to reflect in your account.

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