100% of 3 GB used

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  nadirashah · Member · Jul 8, 2018 at 7:55 pm

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  100% of 3 GB used
  still showing it and i cannot upload any images. but i nearly deleted all of my past images. but still not allowing to upload new images. doesn’t make sense. there is no way i am currently using 3GB.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jul 9, 2018 at 11:35 am

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  Hi there,

  It looks like this might be a bug, as I’ve seen a couple other reports as well. I’ve reported the issue to one of our developers to take a look. I’ll let you know once I hear back from him.

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  kokkieh · Staff · Jul 12, 2018 at 5:26 am

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  Just an update – the cause of this bug has been found, and we’re working on getting it fixed. I’ll let you know once it is and the files in your library has been properly deleted.

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  kokkieh · Staff · Jul 16, 2018 at 6:14 am

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  I’m happy to let you know this has now been fixed, and your media library should now show the correct storage used. Thank you for bringing this issue to our attention, and for your patience while we worked on fixing it.