13€ for no reason, refund please

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  1twitif · Member · Apr 23, 2019 at 5:30 pm

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  https://fr.forums.wordpress.com/topic/13e-034e-preleve-je-ne-suis-pas-client/

  Why do i have this ?
  Why do i have to spend time to get refund ?
  http://wpchrg.com found nothing

  Could you do something for me so i feel it’s not a statistical vigilenceless thief strategy to make more money from not usefull customers ?

  I hope have a good news from you soon.

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  staff-doublebassd · Staff · Apr 23, 2019 at 8:30 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!