14-day trial

iamnoland · Member · May 17, 2022 at 4:13 pm
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When I upgrade to WordPress Pro when am I billed? At the moment of upgrade or after the 14-day trial?

WP.com: Yes
Correct account: Yes

The blog I need help with is: (visible only to logged in users)
amiteshg93 · Member · May 17, 2022 at 4:18 pm
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Hi there,

There is no charge to try any participating upgrade for a 14-day trial period.

When you start the trial, you’ll be asked for your payment information, but you won’t be charged for the first 14 days. No charges will be incurred if you cancel before the period expires.

An email reminder will be sent to you one day before the charge is incurred.

Hope this helps! :)
iamnoland · Member · May 17, 2022 at 4:20 pm
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Great thanks!

I just want to make sure I can do everything properly.
amiteshg93 · Member · May 17, 2022 at 4:28 pm
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Hey @iamnoland,

Glad I was able to help.

Cheers! :)
themagicrobot · Member · May 17, 2022 at 5:02 pm
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I see that this thread has been tagged for staff assistance. I’m pretty sure you’ll be charged immediately for a Pro plan but will have the option of a refund for the plan within 14 days of purchase. However any custom domain you register only has a 96 hour refund window so if you waited 14 days you’d only get a refund for plan minus cost of domain.

Note: There are lots of very old forum threads floating around the Interweb showing outdated incorrect info.
https://wordpress.com/support/refunds/
amiteshg93 · Member · May 17, 2022 at 5:12 pm
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Hey @themagicrobot,

Yes, you are correct, and thanks for the information.

@iamnoland,
My apologies and my bad.

Please refer to the link provided by @themagicrobot.

:)
staff-ozmodiar · Staff · May 17, 2022 at 6:03 pm
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Themagicrobot is correct.

You will be charged upon purchase but can request a refund any time in the next 14 days.

Let us know if anything is unclear or you have any further questions.

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