16 HACK ATTEMPTS OVERNIGHT — MY ACCOUNT NO LONGER EXISTS?

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  infinityvetbusinessacct · Member · Nov 23, 2021 at 5:51 pm

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  HELP! I have no idea what to do. And I logged into the admin side of things. It says I have no website. The one I can see is now listed as ‘not secure’ next to the URL.

  Email from WordPress overnight:

  ——- Forwarded message ———
  From: WordPress
  Date: Tue, Nov 23, 2021 at 2:48 AM
  Subject: [Infinity Veterinary Imaging, LLC] Failed WordPress login attempt by IP 193.56.29.48
  To:

  Hello,

  16 failed login attempts (4 lockout(s)) from IP 193.56.29.48
  Last user attempted: admin
  IP was blocked for 24 hours

  This notification was sent automatically via Limit Login Attempts Reloaded Plugin. This is installed on your infinityveterinaryimaging.com WordPress site. Please login to your WordPress dashboard to view more info.

  Under Attack? Try our advanced protection. Have Questions? Visit our help section.

  This alert was sent by your website where Limit Login Attempts Reloaded free version is installed and you are listed as the admin. If you are a GoDaddy customer, the plugin is installed into a must-use (MU) folder. You can read more here.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Nov 23, 2021 at 5:52 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  infinityvetbusinessacct · Member · Nov 23, 2021 at 5:55 pm

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  Thank you. The website is:

  Home

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  infinityvetbusinessacct · Member · Nov 23, 2021 at 5:58 pm

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  Yes, it looks like GoDaddy is working on this now that you have directed me to the right people. THANK YOU.

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  staff-blorbo · Staff · Nov 23, 2021 at 6:05 pm

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  Ah yes, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  So, you’ll log in to it through http://infinityveterinaryimaging.com/wp-login.php and not through us.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/

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  infinityvetbusinessacct · Member · Nov 23, 2021 at 6:13 pm

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  YOU ARE AWESOME. Thank you so much. I will consider your advice here, too, about the Jetpack plugin.

  Erica