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Forums / 2 accounts?

2 accounts?

  • Unknown's avatar
    submissionsnycfcsongs · Member · Feb 27, 2023 at 3:47 pm
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    Hi I am a little confused what’s up with my WordPress accounts because I’m only able to access my nycfcsource WP account through the nycfcsource.com/WPadmin page. When i try to log in with email or gmail from the WP site, i get a WP account that i made and doesn’t connect to my nycfcsource domain. Except when i try to close that account, it says that I can’t because i have an active paid upgrade, which it shows being the nycfcsource.com domain that I purchased through NameCheap and their EasyWP. I just want to be able to log in and manage my nycfcsource.com site

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member · Feb 28, 2023 at 7:28 am
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    Hi there!

    Your site at nycfcsource.com is actually hosted by Namecheap, a different hosting service provider. It’s using WordPress.org, the open-source version of WordPress software.

    We can help with WordPress.com sites in this forum. Although you were logged into your WordPress.com account when posting here, your site isn’t hosted here.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

    To manage your site, you’ll want to log in directly at nycfcsource.com/wp-admin. It’ll prompt you to enter your credentials to log in directly to the WordPress.org site to manage it. Note that those credentials will be different from your WordPress.com username and password because it’s a separate account.

    You can close your WordPress.com account by following the steps here:

    WP
    Close My Account
    in WordPress.com Support
    4 min read
    Closing your account deletes all sites you own and all their contents. After a few weeks, the data will be entirely purged from our system, and at this point, the process cannot be reversed. How to Close Your AccountAlternatives to Closing an AccountCancel Purchases FirstUsernames Cannot be Re-used After ClosureRe-using an Email AddressAccount Restoration How to Close Your Account You c

    However, if you want, you may install a plugin called Jetpack on your site at nycfcsource.com. This free plan brings the power of WordPress.com to your self-hosted WordPress.org site. It has a number of free features, such as stats, and there are more that you can upgrade for, like spam filtering, real-time backups, and automated security scanning.

    Jetpack Backup, in particular, can be useful if your site faces issues and you need to restore it to an earlier version.

    Jetpack uses WordPress.com, so you can put your WordPress.com account to good use with this plugin. If you have any questions about this, feel free to let us know.

    Thanks!

  • The topic ‘2 accounts?’ is closed to new replies.

Tags

  • .org
  • account
  • he-boost
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from submissionsnycfcsongs

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