#2 Domains Registered Until 2026 Lose Access – Risk of Business Interruptio
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This is my 2nd case. I am not getting a response. My work has been interrupted. You said I would receive a response via email that my case was being reviewed, but I have not received a response. josefhtest
Hi there,
This is my second post, please get back to me. I have sent you many emails and have been trying to reach your support team for 5 months.
On January 24, 2025, I received a refund from WordPress. When I logged into my WordPress panel, I saw that all 10 of my domains had been deleted and my account payments were disabled. Since 2020, I have been actively providing services through these domains, and since my main domain was suspended, I have been struggling for 5 months to resolve this issue for my clients.
I noticed a similar case in the forum where staff member josefhtest – saginpj – staff-oikake –marutim – provided guidance. I have carefully followed all the recommended steps:
1. I checked all my email folders, including spam – I have not received any notification.
2. I submitted multiple support requests via the Suspended Site form – but have not received any response.
3. I reviewed the Terms of Service and can confirm that my content is compliant. For 2 of my domains, I can provide screenshots of the content via Wayback Machine to prove compliance.
4. I have read all the forum posts related to suspended sites and noticed that everyone else received a response or had their suspension lifted, but I have not received any reply or warning.
5. I have tried every possible way to reach out for the past 5 months. There are 2 domains that are especially important to me (the others are not as critical), and these include client sites. I am willing to do anything for these 2 domains – I can provide content screenshots from Wayback Machine, I have read your terms at least 100 times, and I am confident there is no violation.
6. I am still waiting for any response.One of the imported sites is a social media marketing website with over 1,000 clients, and the other is a blog that shares salary information. All of these sites follow your guidelines. The suspension of my sites is cutting off my communication with my clients.
SmmUltra.com – AmerikaMaaslari.com
I would greatly appreciate your urgent help in reviewing my case and restoring access. I am ready to make any necessary adjustments immediately. I can provide identification, make payments, and complete any required verification or settings.
Can someone please advise on how I can regain control of our domain or who I can escalate this to directly? Thank you.
The blog I need help with is: (visible only to logged in users)
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There is no need to create duplicate threads. You won’t get better or faster help, on the contrary. Staff is handling your situation, you just have to wait untill things get sorted out – https://wordpress.com/forums/topic/urgent-domains-registered-until-2026-lose-access-risk-of-business-interruptio/#post-4080634
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