2 email accounts
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Hi I have recently made a purchase with you using the domain beaufontaccounts.co.uk,
I some how have 2 accounts and can not seem to access the one i paid for. please can you close the account i have not paid for i.e sylvia uka and just leave the baccounts/ beaufont accountants site. i need to change the domain to a new domain as i no longer want to operate under the beaufont accounts for the website, but choose a new domain which i believe i have paid for. it may be better to talk through over the phone, please do contact me on 07528389871. It has been 22 days since being activated and paid for yet i have not been able to access the site and create a blog or web page.
Help!!!
Many Thanks -
Hi there,
Unfortunately, WordPress.com accounts cannot be deleted. You can change the email address and leave the account inactive.
Please see the following article for more detailed instructions: https://en.support.wordpress.com/deleting-accounts/
If you just want to delete the site, you can click on WP Admin to get to your Dashboard. Then, in the left sidebar, go to Tools -> Delete Site. Just be aware that if you delete a blog you will not be able to get it back and no one else will be able to use that blog address.
Since you are not able to access your new account, it’s possible that you may be entering an invalid username or invalid email address. Try submitting the Account Recovery Form which is accessible by clicking the “Need More Help?” button on the Password Reset page. See the following support document for more information: https://en.support.wordpress.com/account-recovery/#account-recovery-form
Let us know if you need more help.
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