2 Step Authentication Issue

  • Unknown's avatar
    a17sushmitac · Member ·

    Hi,
    I am the owner of business ASG Craftsmen and Divinebubbletarot. I am locked out of my account.
    I have lost access to my sim and it is not accepting any incoming sms. I didn’t know about the authenticator app while I was signing up for the 2 step verification process.
    I have proofs of buying domain, hosting from WordPress for my site also you can track the last IP address which has made changes to the website and the Paypal payment gateway on the website is also in my company’s name.
    Please help me, how can I get back to my account nor I will loose my business.
    Regards,
    Sushmita

  • kokkieh · Staff ·

    Hi there,

    Can you please give the full URL of the site you’re trying to access?

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