2 things

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  michaelanthonyproducts · Member · Mar 31, 2023 at 3:37 am

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  first thing i am trying to connect my website to my WordPress account via the wordpress main site. 2nd thing i am haveing issues with the contact me page on my website, when you click it, it says 500 error

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Apr 4, 2023 at 1:14 pm

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  Hey there,

  first thing i am trying to connect my website to my WordPress account via the wordpress main site.

  Please see this guide on how to connect Jetpack here: https://jetpack.com/support/getting-started-with-jetpack/

   2nd thing i am haveing issues with the contact me page on my website, when you click it, it says 500 error

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  It means out support is limited to find out why that is, because we don’t have access to the site. A 500 error indicates that something isn’t loading.

  More on the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  It’s possible to migrate the site over to WordPress using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

  I hope this helps.