2 word press accounts

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  bmorrow2000 · Member · May 9, 2023 at 10:30 pm

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  I have a bluehost account that comes with word press. I signed into wordpress and it still had me purchase a subscription… can we get that subscription refunded?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · May 10, 2023 at 7:29 am

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  Hi there,

  You can cancel the subscription and request a refund through your Purchases page. You can find more information in this support document: https://wordpress.com/support/manage-purchases/#cancel-a-purchase

  Please remember, refunds are available within the first 14 days of purchase, so try to cancel as soon as possible to ensure you’re within this window. Once you’ve completed the cancellation process, the refund will be processed back to your original method of payment.

  If you encounter any problems or have any questions during this process, please don’t hesitate to get back in touch. We’re here to help.