2 wordpress accounts

  • Unknown's avatar
    chooseken · Member ·

    I have on old wordpress account from 2013 and a new one from a few months ago both using the same email. The old account has a site that is no longer hosted. The new account is hosted with Cloudways. I logged out of teh new WordPress account and when I tried to get back in doing a password reset online, it took me to the old account. How can I get into the new account? Then how can I remove the old account? Can I change the email associated with the new account?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-blorbo · Staff ·

    Hi, I don’t see any WordPress.com sites under your account here.

    Would you please share the URL of the site you’re trying to access?

    Once we know the URL of the site you’re trying to access, we should be able to help or at least direct you to the folks who can.

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