2200yen paid despite stop subscribe using

  • Unknown's avatar
    jennifer5rolls · Member ·

    I payed 7700yen for wordpress one year ago and I canceled To the service after 3-5month using. But on 11th September 2200yen was payed for it by credit card again. How can I stop and get pay back ?

  • staff-mckluskey · Staff ·

    Hi there!

    This account seems to be new and there are no subscriptions under it. You will want to log into the correct account to be able to manage your purchases.

    If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.

    You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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