24 hours expired and tumblr import still "in progress"

  • Unknown's avatar
    essycaliessy · Member ·

    I began my import more than 24 hours ago and it still says “In Progress” but 0 files have been imported.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I’ve double checked to confirm your import is still queued. It didn’t cancel. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

    We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.

  • Unknown's avatar
    essycaliessy · Member ·

    It’s been over 65 hours now. I think more like 68. Still nothing. My tumblr is still connected. My wordpress still says “In Progress” but the ticker still says 0/1703. I don’t typically leave my computer on for days at a time… I had to turn off all the auto-time-out functions to prevent it from shutting down.

    I’m starting to worry that maybe I need to find another solution?

  • kokkieh · Staff ·

    Thanks for checking.

    Your import is still queued, so we’re still waiting. At this point we’re unable to give an estimate on how long it might take to catch up with the backlog, though – it’s taking longer than anticipated, but the importer is running and will hopefully get to your site soon.

    You don’t need to leave your computer on for the process to complete, though – that happens on our servers, not on your computer.

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