24h and continues processing

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  fernandosb65 · Member · Mar 27, 2015 at 7:05 pm

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  I have imported a file more than 24 h and continues processing

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 27, 2015 at 7:11 pm

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  Hi there,
  Not to worry. Sometimes the importer gets stuck and this thread has been tagged for Staff to reset it for you. Please subscribe to it so you are notified when they respond. Know that you will be waiting in line with everyone else and patience is required.

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  jeremeylduvall · Member · Mar 30, 2015 at 3:30 pm

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  Hi @fernandosb65,

  I’ve reset the importer for you. Can you try running the import again and let me know if you have any trouble?