2FA enabled and no access to my account

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  stay101 · Member · Jan 22, 2017 at 4:13 pm

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  I no longer have the phone or the number i used for my authenticator. And have misplaced the backup codes.

  The blog that I need help with is puttheminorbit.wordpress.com

  I have to create a new id just to sign in and post questions here.

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  kokkieh · Staff · Jan 23, 2017 at 10:35 am

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  HI there,

  If that’s the case, you’ll need to submit the account recovery form, then we can help you disable 2FA once you’ve verified your ownership of the account in question.

  Account Recovery

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  stay101 · Member · Jan 23, 2017 at 4:07 pm

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  I tried to fill in but i don’t have any of the requested options as the account was created some time back in 2009-2010. Can’t recall much. Is there any other way? Or maybe an email could be sent to the email address registered for the blog?

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  kokkieh · Staff · Jan 23, 2017 at 5:39 pm

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  I’ve sent an email to the address on file for that site. Please let me know if you don’t receive it, otherwise please reply there.