2nd attempt to get a refund.
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I was charged under receipt #13253071 in the name of (email visible only to moderators and staff) for a WordPress premium account for emmadayesq. I did not intend to purchase this and tried to cancel. It is very difficult to contact anybody – I posted an enquiry here but it was not resolved: https://en.forums.wordpress.com/topic/i-would-like-to-cancel-my-membership-and-get-my-money-refunded-i-have-not-used-this-site?replies=4#post-2415953
Can you please help me? I keep getting redirected to a blog page for scsecaf which is something I created years ago and never used.The blog I need help with is: (visible only to logged in users)
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You received a Staff reply here: https://en.forums.wordpress.com/topic/i-would-like-to-cancel-my-membership-and-get-my-money-refunded-i-have-not-used-this-site?replies=4#post-2408728
If you still require assistance with this, please add the MODLOOK tag to the Tags section of the forum thread to receive assistance from Staff.
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you were ask for more info in that thread which you did not answer to help the staff refund your money
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This is a very strange communication system to discuss everything in a public forum. Don’t you have a private messaging system?!
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@auxclass-As far as I can see (only on my first cup of coffee), the only thing Staff suggested to this OP in that thread was that there was a different username involved. No further info was requested.
@emcommentary – Yes, you can contact them directly at support@wordpress.com but since this thread is already marked for Staff assistance, you may get a quicker reply by waiting for them here.
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