3 of my wordpress sites keep having 500 internal error

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  robgunner · Member · Jul 20, 2022 at 11:05 am

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  Hi

  I run 3 wordpress sites and since jetpack latest update they all keep going off line, I thought it was my hosting no phoned them twice all my hosting is ok, all 3 sites only have jetpack as same plugin installed on all, I removed jetpack from one of my sites but wont remove jetpack boost keeps erroring.

  Kind Regards
  Rob

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jul 20, 2022 at 5:38 pm

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  Hi there:

  You’ve posted to the free support forums for sites hosted here at WordPress.com. Unfortunately, since we don’t host your site, we’re not able to help troubleshoot any issues with your site. But I can get you pointed in the right direction.

  If you’re having trouble with the Jetpack plugin, you should contact their support team for help and include your site URLs so they can investigate. Also, if you got a Monitor notification from Jetpack saying your sites were down, including the reference number in each email when contacting support, they will be able to advise why you got that notice.

  I hope that helps!

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  robgunner · Member · Jul 20, 2022 at 6:39 pm

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  Hi

  Thanks for your reply and info, I have managed to remove the jetpack plugins and all sites seem to be ok.
  I will let them know at jetpack, have a great day.

  Kind Regards
  Rob