$300 Charge??

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  allstarkiddos · Member · Dec 1, 2022 at 5:06 am

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  Hello, I just was going through my statements and I was charged $300 for my website, allstaracademy.org, that is hosted on Wix and has been for at least a year now. When I login to my WordPress account it doesn’t show anything under billing. Please help! Receipt ID: 72435773

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Dec 1, 2022 at 11:25 am

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  Hello there,

  It’s possible that charge is with a different account.

  If you’re able to locate a transaction ID: https://en.support.wordpress.com/billing-history/#retrieving-a-transaction-id it’s possible to locate that charge and request a refund via this tool: https://wpchrg.wordpress.com/