$300. Payment

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  snookieor05053bf70d · Member · May 30, 2020 at 2:42 am

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  Why was my bank account charged $300. by WordPress? I DO NOT remember signing up for this. Please REMOVE my account, if I did, and refund my $300.!!!!!

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  mrsnlchauhan · Member · May 30, 2020 at 2:57 am

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  Hi @snookieor05053bf70d,

  I am tagging this post for their attention. Rest assured, they will get back to you and help you out.

  Best :)
  Sunil Chauhan

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  kokkieh · Staff · May 30, 2020 at 8:23 am

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  Hi there,

  The account you’re using to post here is only a few hours old, and doesn’t own any sites or upgrades on WordPress.com. We don’t even have a credit card on file for this account.

  $300 is the annual renewal cost of our Business Plan. You’ll need to log in as the account that owns your site on that plan to cancel this renewal.

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.