$300 refund

• 

  boldrealestategroup898823390 · Member · Aug 6, 2018 at 6:00 pm

  • Copy link
  • Add topic to favorites

  please cancel account & refund $300

• 

  timethief · Member · Aug 6, 2018 at 6:04 pm

  • Copy link

  What are the details, please?

  If you want Staff to investigate you must provide specifics.

  What is the URL of the domain?
  Which wordpress.COM plan did you purchase?
  Which wordpress.COM site did you purchase it for?

  Did you carry through and you use the appropriate process found here at Canceling and Refunding Purchases https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases to cancel and request a refund?

  Did you also cancel auto-renew https://en.support.wordpress.com/manage-purchases/#auto-renew?

  Canceling and refunding purchases
  There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
  • WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  • The refund period for Domain Registrations and Renewals is 48 hours.
  • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.

  Canceling domains
  It is important to know that canceled domains are not released by the registrar immediately. Also, note that there’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

  Do you want to use the domain on another site?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

• 

  vaidehisingh · Member · Aug 6, 2018 at 6:07 pm

  • Copy link

  Hi there,

  please cancel account & refund $300

  I am adding modlook tag for staff intervention as they are the ones who can help you with the same.

  I request you to either share the username of your WordPress.com account that you use to access the website for which you need the refund or share its address. With this information, they will be able to provide quick support.

  Thanks!

• 

  staff-zinnia · Staff · Aug 6, 2018 at 11:18 pm

  • Copy link

  Hi –

  I can see that the business plan for the account has already been refunded. It was processed 2018-08-04 for $300. Typically that will take about ten days to reach your account.