301 redirect

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  juliofromny · Member · Dec 15, 2021 at 12:13 am

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  I joined buzzsprout to host my podcast and am trying to do a 301 redirect but don’t know how to do that on wordpress.com. Please assist.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Dec 15, 2021 at 10:00 am

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  Hi there,

  You can use the Site Redirect upgrade. I see that you purchased that and then canceled it. What difficulties did you encounter when trying to set it up?

  Also, are you looking to redirect your whole WordPress.com site’s traffic over to a specific URL at Buzzsprout, correct?

  If this is the case, what’s your Buzzsprout URL?

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  juliofromny · Member · Dec 15, 2021 at 1:49 pm

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  I’m only interested in a 301 redirect and wasn’t sure if the site redirect upgrade was the same thing.

  So I purchase the upgrade and enter my RSS feed in the redirect box and that will resolve my issue?

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  staff-doublebassd · Staff · Dec 15, 2021 at 3:45 pm

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  Hi there,

  I’m only interested in a 301 redirect and wasn’t sure if the site redirect upgrade was the same thing.

  Yes, it is the same thing.

  So I purchase the upgrade and enter my RSS feed in the redirect box and that will resolve my issue?

  Yes, you should be able to redirect to your RSS feed. What is that URL?

  For more information on the site redirect upgrade, please visit our support page:

  https://wordpress.com/support/site-redirect/

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  juliofromny · Member · Dec 15, 2021 at 3:58 pm

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  My RSS feed is: https://feeds.buzzsprout.com/405451.rss

  Thanks.

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  staff-doublebassd · Staff · Dec 15, 2021 at 4:07 pm

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  Yes, you should be able to use the redirect upgrade to forward your .wordpress.com URL to your RSS feed.

  Let us know if you have any questions or issues when setting the upgrade back up.

  Thanks!

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  juliofromny · Member · Dec 16, 2021 at 6:23 pm

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  So I upgraded to the redirect site plan and entered my rss url in the appropriate box but according to buzzsprout’s redirect check it isn’t working. The message I get is:

  “ Oh no, you’re feed still isn’t redirected to Buzzsprout
  We’re checking https://juliofromnewyorkshow.wordpress.com/category/podcasts/feed/ for a 301 redirect. Please review your settings and try again using the button below.”

  Please assist.

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  helper-heroponriki · Member · Dec 16, 2021 at 7:02 pm

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  We’re checking https://juliofromnewyorkshow.wordpress.com/category/podcasts/feed/ for a 301 redirect.

  Thanks for that information. I think the problem is that Buzzsprout just needs your RSS feed redirected, not your entire website. Because when checking that podcast feed category, it redirects to your Buzzsprout URL with the /category/podcast/feed/ appended to your feeds.buzzsprout.com/405451.rss URL which reports a 404 not found message and is why that check is erroring out.

  Doing a bit more research, the Site Redirect upgrade here would not be the solution to this particular issue as you only need the RSS feed redirected. Unfortunately, we don’t have any capability to just redirect an RSS feed on free WordPress.com sites.

  But, since it looks like Buzzsprout has all your episodes on their service and not WordPress, what would the redirect be needed for? To update Apple Podcasts, et al? While a 301 redirect can do that automatically, you can reach out to each service to manually update the feed. Using the Apple Podcasts example, you can read how to update the feed here: https://podcasters.apple.com/support/837-change-the-rss-feed-url

  Other platforms (like Spotify) have a self-service way to update the feed similar to Apple. Other platforms (like Pocket Casts) you can reach out to their support to ask to update the feed for you.

  Since you don’t need that redirect, I’ll go ahead and process that refund back to you.

  I hope that helps! Let us know if you need help with anything else.

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  juliofromny · Member · Dec 16, 2021 at 7:06 pm

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  Thanks so much for clarifying. I had a feeling that the site redirect wasn’t the solution but then someone said it was so I tried it again. Appreciate you correcting the information and issuing my refund. I’ll manually update the directories.