3DS verification taking very long to load

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  rorystravelclub · Member · Nov 3, 2022 at 4:55 pm

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  3DS verification is taking a long time to pop up on my payment checkout. It is taking nearly 1 minute for the popup to show, users are therefore abandoning the checkout.
  The checkout is a stripe plugin.
  Does anyone else have this issue?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 4, 2022 at 2:07 pm

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  Hi there,

  Your site isn’t hosted with us here at WordPress.com but rather is a self-hosted WordPress.org site. So, we don’t have direct access to take a look at what is going on with the Stripe Plugin.

  WordPress.com vs. WordPress.org

  I would recommend reaching out to Strip regarding the 3DS verification issue. They would be best positioned to help you if it is related to their plugin.

  https://support.stripe.com/

  Hope this helps.