401 unauthorized users error

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  tythomasd · Member · Jan 28, 2020 at 11:51 pm

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  Hello, sometime this week my site has not let me gain access to it. I can not login the admin portal, wordpress is saying that my credentials aren’t valid or registered (I have not changed anything). Then whenever I try to login in through the admin url it tells me to enter a username or password. Then I put in my credentials and still nothing, that is when I get the 401 unauthorized error.
  What is the simple solution to this issue?

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  fstat · Staff · Jan 29, 2020 at 7:33 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  robshez · Member · Feb 6, 2020 at 11:54 am

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  Hi, I also have the 401 msg, please help

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  staff-mckluskey · Staff · Feb 6, 2020 at 12:01 pm

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  Hi @robshez, we can’t advise without the address of your site. Please paste the URL into your reply.