403 Forbidden

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  ashlynnf · Member · Jul 24, 2023 at 6:57 am

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  Good day, I am needing to build a website for my client, but I get this error when trying to log into the wordpress:

  Forbidden
  You don’t have permission to access this resource.
  Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

  Here is the sites installation details: WordPress has been successfully installed at :
  https://logansoriginal.co.za/wp
  Administrative URL : https://logansoriginal.co.za/wp/wp-admin/

  Please can you assist? I have never encountered this issue before.

  Self-declared URL: http://www.logansoriginal.co.za
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jul 24, 2023 at 7:18 am

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  We can’t help as your site isn’t running on the wordpress.com platform but is selfhosted at Afrihost. You have to solve this problem yourself with help of the wordpress.org documentation and community at https://wordpress.org/

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  saadahsan · Member · Jul 24, 2023 at 7:23 am

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  Hello there,

  I apologize for any inconvenience you’re encountering with your website. As your site is not hosted on WordPress.com, we regrettably lack the necessary information and access to provide direct assistance with the specific issue.

  Given that your hosting service provider is Afrihost, I recommend reaching out to their support team for specialized guidance and assistance. They should be well-equipped to help you with any hosting-related challenges you may be facing.

  For a more comprehensive and detailed explanation of the differences between WordPress.com and self-hosted WordPress (WordPress.org), I highly recommend visiting the following link:

  

  WordPress.com vs. WordPress.org

  in WordPress.com Support

  5 min read

  WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

  And since your website is hosted elsewhere, I kindly suggest seeking help from the WordPress.org community forum. The community members there are highly knowledgeable and experienced, and they can offer tailored solutions based on your current hosting environment. You can access the WordPress.org forum by following this link: https://wordpress.org/support/forum/how-to-and-troubleshooting/.

  If you have any other questions or require additional guidance, please feel free to reach out to us.

  Thank you!