403 forbidden access error

• 

  dorisgibbons · Member · Sep 25, 2018 at 1:43 pm

  • Copy link
  • Add topic to favorites

  I cant access my site at all – get this message
  Common reasons for this error are:

  Incorrect file/directory permissions: Below 644.
  In order files to be read by the webserver, their permissions have to be equal or above 644. You can update file permissions with a FTP client or through cPanel’s File Manager.

  Restrictive Apache directives inside .htaccess file.
  There are two Apache directives which can cause this error – ‘Deny from’ and ‘Options -Indexes’.

  in admin there is no access in red – no pages / no posts

  The blog I need help with is: (visible only to logged in users)

• 

  torres126 · Member · Sep 25, 2018 at 7:24 pm

  • Copy link

  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.

  Hope this gets fixed soon!

• 

  dorisgibbons · Member · Sep 26, 2018 at 7:21 am

  • Copy link

  I cant sign into the other wordpress even to get sign in to their forum – so I think i am with this wordpress?

• 

  torres126 · Member · Sep 26, 2018 at 10:04 am

  • Copy link

  Hi there, you are not with WordPress.com. Please use this link if you have forgotten your password to post on the self-hosted forums. :)

  https://codex.wordpress.org/Resetting_Your_Password