403: forbidden error

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  sarahknightsite · Member · Feb 18, 2017 at 7:00 pm

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  I am a contributor to Pittsburgh moms blog and it uses the WordPress platform. I cannot access the site from my home as it shows the 403 error with a white screen.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 18, 2017 at 11:41 pm

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  Well, we cannot help you with that at this time because you failed to post the actual URL starting with http:// for that specific site. Please post it now.

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  sarahknightsite · Member · Feb 19, 2017 at 12:21 am

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  https://www.pittsburgh.citymomsblog.com/wp-admin

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  timethief · Member · Feb 19, 2017 at 12:25 am

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  I cannot load that URL nor can I discover who the web host you pay to host it is.

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  timethief · Member · Feb 19, 2017 at 12:28 am

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  I tried removing the s from the http
  I tried removing the www
  I tried removing the dot after pittsburg
  I even tried pittsburghcitymomsblog.wordpress.com but it doesn’t exist
  No success.

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Feb 20, 2017 at 10:27 am

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  Hi there,

  Your domain is not connected to WordPress.com in any way. The domain, citymomsblog.com as well as the subdomain, pittsburgh.citymomsblog.com, appears to be hosted by, or at the very least routed through Cloudflare.com, so your best bet is to contact them for help with this. It’s likely that there’s a problem with the setup on their end.

  We can only help with sites hosted on WordPress.com itself, not sites using the self-hosted WordPress software that are hosted with other providers.